Warehouse Planning. Converting a warehouse into distribution space for Quality Custom Distribution.

Western Storage and Handling Blog

The Client

Long-time client, Quality Custom Distribution (QCD), are leaders in quick service restaurant logistics, providing iconic customers with tailored distribution services all over the United States. QCD manages over 17,000 deliveries a week from 18 distribution centers strategically placed throughout the country.


QCD is known for their top service and customer satisfaction. They understand the distinct needs of each client and can create uniquely custom solutions for any situation. QCD and Western Storage and Handling (WSH) have worked together on several projects – most recently on a conversion of existing rack bays into carton flow shelves and also when QCD underwent a significant operations consolidation project in 2017.

QCD understands the value of listening, evaluating pain points and providing the best possible results. When they needed to convert space in their West Valley City, Utah warehouse into a major distribution center, QCD called WSH because they knew WSH would provide them the same high level of service.

The Challenge

There are a lot of details that need to be considered when converting a warehouse into distribution space. New dock, HVAC, fire protection, security, safety, office space, rack systems – and on top of that, as a food distribution facility they also needed freezer and cooler panels and flooring. And, in order to meet QCD’s customers’ needs, it all had to be done in just 90 days.

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The Solution

Never one to shy away from a challenge, WSH jumped in, full steam ahead. It began with successful coordination of material delivery with installation crews – something WSH has been doing for decades all over Colorado, Eastern Wyoming and Western Nebraska.

WSH relied on Frazier structural pallet racks to do the heaving lifting with Heartland guardrails systems and Cubic Designs rack protection systems throughout the newly forming distribution center. In the new employee areas, Penco double and single tier lockers went in for personnel use.

When the freezer unit was installed, WSH had to plan a 10-day window for it to be brought down to its operating temperature of minus 10 degrees and were unable to anchor it until this important detail was reached.



The Result

All inspections were passed, all safety programs were met and the certificate of occupancy was granted two full days before QCD was scheduled to begin operations. In the words of the client, it was “another outstanding job”.

Find Out More

Contact Harry Neumann at Western Storage and Handling for more information about how we can solve your storage and shelving challenges.